Image team

General Repairs & Support


We have opened and repaired quite a few computers in 35 years, and after a while it becomes second nature.

Macs are probably the most well-built computers on the planet, but parts fail -- particularly mechanical (analog) parts such as hard drives, batteries and DVD players.

Your customers will pay top dollar for a unit that works completely.  One defect and it could mean 15% - 20% off the optimal price.  We can diagnose and repair any issues your Macs may have.  Chances are in the ordinary course of business we have seen it many times before.

Telephone and email support are always free.  Call us at (203) 69-RUSTY, or email support@rustysgroup.com.  It may be an easy fix that you can handle yourself.

Below is a form you can use to contact us as well.  We're here to help



Repair / Support Request





Please describe in as much detail as possible how we can help.  Please include the type of Mac, the year and the size, and any information you think we can use.  We will respond shortly.